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AFT MEMBER BENEFIT

Trauma Counseling

As an active member of the American Federation of Teachers (AFT), you have access to a free confidential Trauma Counseling benefit.

If you are experiencing a mental health crisis and having thoughts of hurting yourself you promptly should call the Suicide Prevention Lifeline at 1-800-273-8255 or 911. You can learn more about the Suicide Prevention Lifeline at suicidepreventionlifeline.org. A claim must be submitted and approved to receive trauma counseling which may take up to 48 hours to connect you with a counselor. Contact may be delayed if additional documentation is required and/or your request was submitted on a Saturday, Sunday, or U.S. observed holiday.

Young woman talking on the phone in a cafe reviewing her counseling options

This members-only benefit becomes available after a covered incident occurs. Whether you’ve experienced bullying, harassment, threats at work, a secondary trauma such as the loss of a student, or an assault, AFT wants you to have the resources you need to recover emotionally—at no extra cost to you.

Covered Incidents

Submit a Claim

Once you’ve confirmed that you have a covered incident to file under, complete the form below. A representative will contact you within two business days to guide you through the claims process. After your claim has been submitted, you’ll be connected with a counseling provider to begin onboarding and schedule your sessions. If you’re unsure whether you qualify, please submit a claim—a representative will reach out to answer your questions.

Public Employees Federation members must call 1-518-785-1900 or click HERE.

Are you an active (working or on-leave) member of the AFT?
State of Residency
Covered Incident

If multiple incidents, please use the most recent date. Counseling must be completed within one (1) year of the occurrence.

Experienced Trauma Specialists

You’ll be matched with a licensed mental health professional who specializes in trauma recovery—and connects with you on your terms via virtual counseling. If you’re already working with a therapist, we can work with them to provide care under this benefit.

Secure & Confidential Platform

You’ll have access to a password-protected private therapy room—visible only to you and your therapist. The entire platform is fully HIPAA-compliant and respectful of your personal information.

Evidence-Based Therapies

Examples of therapies include talk therapies (psychotherapy), Cognitive Processing Therapy, Eye Movement Desensitization and Reprocessing (EMDR), Prolonged Exposure, and medication-assisted therapy, which can enhance treatment outcomes for those with PTSD. 

THE IMPACT OF TRAUMA COUNSELING

Two teachers walking on a school campus with coffee, representing the support and stability made possible through trauma counseling

My principal started bullying me at the start of school. The abuse was so disruptive that I sought help through my health insurance. I was told caseloads were such that I could see a counselor roughly every three months. I submitted a claim for the AFT’s Trauma Counseling Program and was speaking with an amazing therapist the following week. I would not hesitate to recommend this benefit to other members.


–AFT Maryland Member

Frequently Asked Questions

Questions? Talk with a designated agent who can help you get started.

© 2025 American Trauma Insurance. All rights reserved.

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