Current Customers
Supporting you through life’s most difficult moments is at the heart of what we do. Whether you’re actively insured or managing your existing coverage, ATI is here to make the experience simple, supportive, and straightforward. Use the information below to manage your policy, file a claim, or get in touch with our team.
Manage Your Policy
If you need to make changes to your policy—such as cancellations, renewals, or refund requests, please contact your employer or your organization’s benefits administrator directly.
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For active or pending claims, or any questions about your coverage, fill out the form linked below.
File a Claim
We make the claims process as simple and transparent as possible. To begin, fill out the form below with your basic information.
A designated ATI representative will reach out within 2 business days to complete the claim submission.​ For Trauma Insurance policies, you’ll need the following information for claim approval:
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A police or incident report
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Proof of employment or membership
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The date the incident occurred